Repair · 24/7
Lift broken down? We fix any brand.
WhatsApp us. A technician comes out, day or night. Every repair comes with a maintenance contract, so the fault does not come back.
What happens next
- You WhatsApp usBuilding, area, and what the lift is doing.
- A technician comes outDay or night. We find the fault and tell you what it needs.
- We fix it and keep it fixedThe repair comes with a maintenance contract. Monthly visits stop the fault coming back.
Faults
The faults we see most.
Any brand: KONE, Mitsubishi, Toshiba, Hitachi, Schindler, Fujitec, LG and more. These are the calls we get most often in Kuala Lumpur and Selangor.
Common faults we fix
- Doors will not close, or keep reopening
- Lift stuck between floors
- Display dead, buttons not lighting
- Lift stops above or below the floor
- Noisy, jerky or shaking ride
- Controller tripped after a power cut or storm
- Water in the pit after heavy rain
- Alarm or intercom not working
What to send us on WhatsApp
- Building name and area
- Which lift, and how many lifts the building has
- What the lift is doing, in your own words
- Whether anyone is inside
- The brand, if you know it
- A photo of the display or the hall station, if you can
Someone trapped? Tell them to stay inside, keep away from the doors and press the alarm. Never force the doors. WhatsApp us straight away with the building and lift number.
Why a contract
Fixed once. Kept fixed.
A one-off repair fixes one fault. The lift is still due for a service every month under the 2024 regulations, and without it the next fault is usually not far away. That is why every LNE repair comes with a maintenance contract: the same technicians who fixed the lift look after it from then on, keep the Certificate of Fitness in date, and answer the next breakdown call.
If your lift is 10 years old or more and breaks down often, we tell you plainly when repairs have become a false economy and modernisation would cost less over the next few years.
Common questions
Repairs, answered.
Do you repair lifts you do not maintain?
Yes. We repair lifts of any brand, whoever installed or serviced them before. Every repair comes with a maintenance contract from then on, so the fault does not come back and the lift stays certified.
Why does every repair come with a maintenance contract?
A one-off repair fixes one fault. The lift is still due for monthly service by law, and the next fault is usually not far off. The contract keeps the lift safe and gives you one team responsible for it.
How quickly can a technician come?
Day or night. WhatsApp us the building, the area and what the lift is doing. We reply with the arrival time. Our technicians work across Kuala Lumpur and Selangor.
Someone is trapped in the lift. What should we do?
Tell them to stay inside, keep away from the doors and press the alarm or intercom. Never force the doors or try to climb out. WhatsApp us straight away with the building and the lift number. Our technician releases them safely.
What are the most common lift faults?
Doors that do not close or keep reopening, the lift stopping between floors, a dead display, poor levelling at the floor, a noisy or jerky ride, and controller trips after a power cut. Water in the pit after heavy rain is common in Malaysia too.
Can you get repair parts for any brand?
Yes. We support parts for any brand, with OEM and approved alternative options. The quote says which is which.
Is repairing an old lift worth it?
If a lift is 10 years old or more and breaks down often, repairs become a false economy. We tell you plainly when modernisation would cost less over the next few years.
Tell us what you need.
We confirm your free site visit by WhatsApp.